No sector in the world has remained immune to the disruption caused by COVID-19, with the travel and hospitality industry amongst the hardest hit.
The idea of minimum viable product is very popular with startups, but more often than not, MVPs turn into MFPs.
The realities of the Coronavirus pandemic have reinforced the power of digital platforms in communicating and guiding healthcare.
In the second law of customer retention, this larger puzzle shows us that customer retention is not a single moment in time.
This week on I Don’t Care, host Kevin Stevenson sat down with Rajesh Midha, Chief Strategy & Operating Officer of Bottle Rocket.
Team eCommerce Next interviewed Mr. Calvin Carter, Founder, and CEO of Bottle Rocket to get more insights on app adoption.
A panel of experts from Forbes Technology Council explained what developers should know about ergonomic design.
Members of Forbes Technology Council were asked what potential uses of 3D printing non-tech companies should be excited about and why.
In a race, would you rather be in a boat with just you? Or would you join forces with two of your teammates to help everyone win?
Peter Klayman, director of business strategy, spoke with AXN’s Shafer Ross to discuss what tomorrow’s traveler will be looking for in the airport experience.
Until major industry-wide innovations are made, travel and tourism will largely be considered ‘unsafe’ by the general public.
Digital-first customers are highly valuable for grocers, but reaching them requires the right communication strategy and a commitment to seamless ordering.
it is possible to take your brand DTC in a very short time period with the right plan and team in place. As to whether or not it makes sense for you...
What exactly is digital maturity? And how do you determine your company’s digital maturity level—and improve it?
Fareed Huda recaps his first four weeks at Bottle Rocket including his experiences working with new teammates and the culture.
Retention is the cornerstone of sustainable growth and is the driver of new organic customer growth within an experience.
Experiences are the lifeblood of many companies and allow them to safely and efficiently interact with customers. But what about employees?
The Forbes Technology Council share 16 major tech developments they believe will shake things up in the consumer market.
For the past few weeks, we’ve worked with our partners at Alpha to learn more about how grocery buying behaviors and how preferences have changed.
The holy grail of marketing is sending the right message to the right user at the right time.
Calvin talks about allowing employees to work from wherever, on top of their self-managed vacation plan
Poorly designed APIs can lead to awkward, unnatural or inefficient workflows within a user’s experience while a well-designed API can mitigate these issues
Many users are working from home, and while this may not be the norm in the future, it's important to find ways to adapt to this norm now.
The pandemic could lead to a permanent shift in customers' shopping habits, putting any retailer without a strong ecommerce offering at greater risk.
It is important to find the single most important metric that aligns to your business’ success and customer motivations. One. Not twenty.
Here are five signs the retail landscape is shifting and what retailers might want to consider amidst the COVID-19 pandemic.
Our teams at Bottle Rocket are starting to think about consumer behavior as“re-normalized” rather than “reactive.” Through the survey results, we have also been able to infer what the restaurant industry is doing well, and not so well, in response to changing consumer behavior. By taking a longitudinal look at our research and providing a […]
Several people from different disciplines joined in to create a “Remote Discovery Team” to help define a new “digital” process.
Tim Duncan of Bottle Rocket was featured in Iterable's research report highlighting an inside look into mobile marketing.
Digital experience consultancy, Bottle Rocket, has released a Quick Service Restaurant (QSR) research study following the outbreak of COVID-19. This reveals that despite a shift towards home meal preparation, over a third of customers will rely heavily on QSRs in the coming weeks. Leveraging testing platform Alpha, Bottle Rocket asked 500+ customers questions across 50 states, […]
Modern Resturant Management features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more.
Calvin Carter, CEO and Founder, speaks to Innovation & Tech Today about what companies can do to attract and retain Connected Customers.
Alex Cohen highlights the need for individuals and teams to shift to a data-hungry mindset.
Dallas Innovates features Bottle Rocket's Research Study highlighting how QSR resturants are changing amidst the COVID-19 pandemic.
Calvin Carter speaks to Retail Customer Experience about consumer shopping behavior and purchase decisions amidst COVID-19.
Bottle Rocket was featured in QSR Magazine highlighting what people are telling us about the ordering experience during crisis times.