Peter Klayman discusses how travel and tourism businesses need to work hard to protect their reputations and maintain loyalty in the face of disruptions that are out of their control.
It is important to show employees that they are valued, and therefore increased compensation for staff must be a top priority.
Google held the first-ever 100% virtual I/O this year! Check out the announcements made during conference last week.
Many boards and executive teams had to confront a difficult reality: they had underinvested in digital and needed to accelerate capabilities ASAP.
Any significant investment in digital solutions considers cross-platform technologies at some point, we dive into different solutions.
Rajesh Midha examines how healthcare providers can look towards digital experiences as a way to increase patient engagement.
With consumer behavior changing almost immeasurably over the past year, grocers must now think outside the box to keep and increase customer loyalty.
Join us and our friends at Amplitude on April 22 to hear how other leading restaurants are using personalization in their businesses.
Several brands have introduced App Clips as a way to provide a frictionless experience for travelers as well as increase customer engagement.
Quick Service Restaurants face an uncertain future. Here’s how they can win in a digital marketplace with customers staying at home.
Peter Klayman highlights three core practices that restaurants should consider for navigating the now, comeback, and future.
13 experts from Forbes Technology Council share their best tips for optimizing modern websites and designing them for the mobile era.
Implementing continuous iteration into your business will help you create products that people grow to love over time.
Cross-Channel Messages are the Attraction Forces That Influence Organic Product, Service Discovery & Repeat Customer Visits.
11 members of Forbes Technology Council offer their top predictions on the specific types of IT investments businesses will be making in 2021
10 members of Forbes Technology Council share the most compelling piece of EdTech they’ve seen recently and why they’re impressed by it.
12 members of Forbes Technology Council shared tips for companies that want to build trust with consumers when it comes to using their personal data.
How grocers cultivate customer loyalty with digital strategies will determine their market positioning in the unpredictable year ahead.
13 experts discuss some of the smart innovations and key features of home tech they expect to see become commonplace within the next decade.
15 tech experts look at the ways digital payment technology can be improved to cement its usage and improve the customer experience.
There’s an obvious need for clarity between the two roles: What are some of the key differences that are simple for all interested parties to understand?
11 Forbes Technology Council members share the essential features your business website must include to keep up in the digital marketplace.
13 industry experts from Forbes Technology Council take a look at the significant impacts 5G may make for both businesses and consumers.
COVID-19 has been the catalyst for incredible grocery market growth and e-commerce adoption.
2020 has managed to teach us a few things and forever changed the way brands and consumers interact. Now it's our turn to share our learnings with you.
Tim Duncan discusses how marketers can use blockchain technology to build better relationships with their customers.
The major force behind new organic customer growth are your retained customers who are willing to serve as advocates for your business.
In order to thread the power of social proof into your digital product, we need to consider who the most important influencers in your ecosystem are.
Here are eight benefits provided by physical office spaces with some approaches for reproducing these benefits if your team is remote.
Product analytics is critical to driving growth, but the bar to meet the increased expectations is only getting higher.
Product managers across all industries are looking to harness the power of blockchain to create real value for both their teams and customers.
Members of Forbes Technology Council share 16 important considerations companies often forget when it comes to building a mobile app.
Navigating the new normal will require a shift in thinking to discover unmet needs and embrace new opportunities.
While customers try to determine their new comfort level with eating-out again, many will remain hesitant to dine inside at restaurants as they remain concerned about their safety.
How do customers discover new brands, explore products, and explore impulse buy when shopping digitally?
75 percent of consumers who adopted digital for the first time since the pandemic plan to continue post-COVID-19.
What does the puzzle of blockchain and cryptocurrencies look like? The Bottle Rocket Design team breaks down the difference.
No sector in the world has remained immune to the disruption caused by COVID-19, with the travel and hospitality industry amongst the hardest hit.
The idea of minimum viable product is very popular with startups, but more often than not, MVPs turn into MFPs.
The realities of the Coronavirus pandemic have reinforced the power of digital platforms in communicating and guiding healthcare.
In the second law of customer retention, this larger puzzle shows us that customer retention is not a single moment in time.
This week on I Don’t Care, host Kevin Stevenson sat down with Rajesh Midha, Chief Strategy & Operating Officer of Bottle Rocket.