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The Fourth Law of Customer Retention

Cross-Channel Messages are the Attraction Forces That Influence Organic Product, Service Discovery & Repeat Customer Visits.

The Third Law of Customer Retention

The major force behind new organic customer growth are your retained customers who are willing to serve as advocates for your business.

The Second Law of Customer Retention

In the second law of customer retention, this larger puzzle shows us that customer retention is not a single moment in time.

The First Law of Customer Retention

Retention is the cornerstone of sustainable growth and is the driver of new organic customer growth within an experience.

5 Ways to Craft the Ideal App Experience

Does your companyÕs mobile app experience need upgrading? WeÕve got tips and takeaways from experts in the field. See how you can improve with our five tips.

QSR Mobile Experiences Customers Want

Three key takeaways for mobile app loyalty with SPG Keyless. See what we found to be the most important features and functions for mobile app loyalty.

The Key to Retaining App Users

By 2017, mobile users will be providing personalized data streams for more than 100 apps and services every day. Want to be one of those 100?

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