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How automation is driving hoteliers forward amid staff shortage concerns

The upcoming festive period is set to be busy for the hotel sector, and yet staff shortages continue to threaten the industry.

Employee Retention: The Root to Restaurant Growth in 2022

High staff turnover rates are fast becoming the Achilles’ heel of the hospitality industry

Are You Selling a Product, a Service, or an Experience?

First and foremost you want to offer your clients an experience coupled with outstanding service.

Digital Transformation Podcast: Peter Klayman Discusses Digital Experience in Travel and Hospitality

Peter Klayman, VP of Business Strategy at Bottle Rocket discusses how a superior digital experience and translate to superior customer experience in the travel and hospitality industries.

How Hoteliers Can Prepare For Pent-Up Demand in the Post-Pandemic World

No sector in the world has remained immune to the disruption caused by COVID-19, with the travel and hospitality industry amongst the hardest hit.

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