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Check out the latest and greatest happenings around the rocket. We’ll do our best to keep you informed on all things new and now.

Foodservice Brands Must Walk a Tightrope Between Physical & Digital Experience

Customers are interacting with competitor brands over multiple channels every hour of every day, and they expect every digital experience to measure up to the Amazons and Ubers of this world.

Digital Ordering Has Become an Expectation for Restaurant Customers

Customers today demand a digital offering from all tiers of the restaurant industry, from fine dining to quick service.

Employee Retention: The Root to Restaurant Growth in 2022

High staff turnover rates are fast becoming the Achilles’ heel of the hospitality industry

How Casual Restaurants Can Beat the Great Resignation

It is important to show employees that they are valued, and therefore increased compensation for staff must be a top priority.

The Digital Revamp of QSRs In The Battle For The Connected Customer

Forward thinking companies will need to ensure that digital and physical experience are fully aligned to drive growth.

When It Comes to Customer Data, What Do Restaurants Really Need to Capture?

Barbara Castiglia discussed all things modern restaurant management with Peter Klayman, quick service restaurant (QSR) and practice lead at Bottle Rocket.

Personalization in the Marketplace: A Deep Dive for QSRs

Peter Klayman provides his take on the personalization tactics that top national QSR brands are implementing and what these brands can do to drive greater retention

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