Customers are interacting with competitor brands over multiple channels every hour of every day, and they expect every digital experience to measure up to the Amazons and Ubers of this world.
Bottle Rocket, an experience consultancy that provides digital product strategy, design, and technology solutions for some of the world's largest brands, announced today the launch of a new insights report.
Offering contextual, personalized and frictionless digital experiences for your customers is a sure way to unlock brand loyalty for the long term.
An intelligent HCD (human-centered design) strategy should be iterative, and focused on a quantifiable, customer-focused end result.
By experience experts for experience experts, EXP. is a magazine for anyone that believes in the power of experience and thrives off innovation.
It is important for brands to incorporate precise and personalized marketing tactics into their broader omnichannel strategy to improve overall customer experience.
A well-designed PWA can give a company a way to engage users more effectively and efficiently.
Rajesh Midha and Steve Soechtig explore the evolution of digital engagement and the inextricable link between a brand and an experience.
If you are considering building or rebuilding an employee-facing digital solution consider these tips.
15 tech industry experts from Forbes Technology Council share must-have features of a successful, user-friendly mobile app.