events. ideas. points of view.

Check out the latest and greatest happenings around the rocket. We’ll do our best to keep you informed on all things new and now.

Not Just Mints on Pillows

Experience consultancies have been helping all these industries develop the very same experiences we are now being measured against.

Digital Experiences that Keep Customers Coming Back

A digital experience may be the only direct contact a customer has with a particular brand.

Why digital experiences need to be part of your employee retention strategy

When working on keeping every employee informed and awareof the intricate details of digital experiences, remember that every employee is different.

Are You Selling a Product, a Service, or an Experience?

First and foremost you want to offer your clients an experience coupled with outstanding service.

Introducing EXP. Magazine: A Magazine About All Things Experience.

By experience experts for experience experts, EXP. is a magazine for anyone that believes in the power of experience and thrives off innovation.

The Digital Revamp of QSRs In The Battle For The Connected Customer

Forward thinking companies will need to ensure that digital and physical experience are fully aligned to drive growth.

What is Experiential Marketing in 2022?

It is important for brands to incorporate precise and personalized marketing tactics into their broader omnichannel strategy to improve overall customer experience.

Why Marketing and Product Teams Should Bet on Customer Behaviors

Marketing teams need to prove ROI, and product teams need to solve for engagement and retention.

16 Essential Considerations For An Effective Business Mobile App

It’s important for businesses to carefully review the wide-ranging factors that go into a well-designed app, from the target users to the devices.

Implementing Application Maintenance in 2021

So, you’ve got a great app to showcase your products and services. All its functionalities are up and running; meaning you can just leave it to do its thing in the background now, right? Wrong. 

CX Files Podcast: Building Long-Term Customer Relationships With CX

In this episode Steve Soechtig, Global CEO of Ogilvy Experience, talks about how to build better, longer-lasting customer relationships with a focus on CX.

Behind Every Brand is a Great Experience, and Vice Versa – Why Today’s Customer Expects Synergy

Rajesh Midha and Steve Soechtig explore the evolution of digital engagement and the inextricable link between a brand and an experience.

Nine Cost-Effective Ways Businesses Can Use Tech To Reach New Customers

Nine members share cost-effective ways businesses—particularly tech businesses—can leverage technology to reach potential new customers.

How travel brands are using Apple’s App Clip to drive engagement, touchless experiences

Several brands have introduced App Clips as a way to provide a frictionless experience for travelers as well as increase customer engagement.

Marketing in 2021: The impact of blockchain on CX

Tim Duncan discusses how marketers can use blockchain technology to build better relationships with their customers.

Caesars Entertainment Unveils Enhancements to its Guest Experience with its First Ever Apple App Clip

Bottle Rocket, a digital experience company, announced the launch of an Apple App Clip for its partner Caesars Entertainment.

Caesars Entertainment Unveils Guest Experience Enhancements with Innovation Developed by Bottle Rocket

With App Clips, Caesars is now able to offer guests a highly contextual, powerful utility at their point of need.

Caesars, Bottle Rocket Partner on Apple App Clip

Digital experience company Bottle Rocket has launched an Apple App Clip for its partner Caesars Entertainment.

Leveling-up Contactless Guest Interactions with App Clips

The survival of the hospitality sector now depends on business’ efforts to create a safe and enjoyable guest experience.

The New Airport Experience

Peter Klayman, director of business strategy, spoke with AXN’s Shafer Ross to discuss what tomorrow’s traveler will be looking for in the airport experience.

AI and ML help digital brands deliver exceptional UX

Adolphus Nolan highlights how AI and ML are helping marketers exceed some of the loftier user experience expectations with essentially minimal effort.

How Mobile Experiences Can Adapt For Isolation

Many users are working from home, and while this may not be the norm in the future, it's important to find ways to adapt to this norm now.

Three Priorities for Businesses Looking to Attract Connected Customers

Calvin Carter, CEO and Founder, speaks to Innovation & Tech Today about what companies can do to attract and retain Connected Customers.

COVID-19 highlights importance of connected experiences

Calvin Carter speaks to Retail Customer Experience about consumer shopping behavior and purchase decisions amidst COVID-19.

How Customers are Interacting with Fast Food in COVID-19 Era

Bottle Rocket was featured in QSR Magazine highlighting what people are telling us about the ordering experience during crisis times.

The Experience-Driven Economy and its Implications for Businesses

Calvin Carter writes about the importance of developing a first-class user experience and how this is imperative for future customer loyalty.

Research Study: What we are learning about how customers are ordering food right now

Bottle Rocket has been conducting customer sentiment research focused on how people are interacting with QSRs in the new environment of COVID-19.

3 Tips for All Business Leaders to Consider

3 suggestions that you can leverage within your business to stay competitive and win the hearts and pocketbooks of your customers.

Elite Vacation Club Exclusive Resorts Launches Members-Only Mobile App

Club Members Have Access to Luxury Vacations--and the World--at Their Fingertips Exclusive Resorts, the World's Elite Private Vacation Club, has launched a Members-only mobile application, The Club, creating a new and easy way to connect with Exclusive Resorts' service teams, plan future vacations, and enter personal travel preferences so every trip can be uniquely tailored […]

Six Things Enterprise Apps Should Do Like Consumer Apps

VR is not new - both in Sci-Fi and reality. So, why is VR suddenly a top tech topic? Will it still be in 2017? Through 2020? In short - Yes

Personalizing Experiences with Location Data

Push notifications aren't new, but because they are becoming a common practice, see how to use them to bring users closer rather than push them away.

The Digital Maturity of QSR Brands Revolves Around the Customer

More and more consumers are seeking choices in how and where they order and purchase food, making it essential for brands to offer a mobile experience that meets (and preferably exceeds) their expectations.

Ask The Expert: The Power of Great Experiences

At Bottle Rocket, we believe in the power of experiences and have the data to prove itÕs where companies should be focusing if they want to stay relevant to a new type of customer, we call the Connected Customer.

Creating Preeminent Experiences for the Connected Lifestyle

Digitally enabled experiences have created new norms across all industries. Calvin Carter talks about how to let your company stand out among the noise. See what he says here.

QSR Mobile Experiences Customers Want

Three key takeaways for mobile app loyalty with SPG Keyless. See what we found to be the most important features and functions for mobile app loyalty.

Rocketeer Adam Polansky Featured in UX Inspired Webshow

Bottle RocketÕs own Chris Koeberle will be in San Francisco for Droidcon SF 2018. He will be speaking about his experiences in building effective teams.

1
Content not found
    Want More? Check Out Our Recent Videos

    Keywords

    See all

    Most Recent Posts