--- title: News & Views | Thought Leadership | Bottle Rocket | Customer Experience description: Customer Experience | Gain insights into the connected lifestyle, find out what's happening at Bottle Rocket and much more on our blog. --- [![bottlerocket](https://blog.bottlerocketstudios.com/hs-fs/hubfs/_Branding/logos/bottlerocket.png?width=145&height=22&name=bottlerocket.png "bottlerocket")](https://www.bottlerocketstudios.com/) - [Work](https://www.bottlerocketstudios.com/work) - [Practices](https://www.bottlerocketstudios.com/practices) - [Design](https://www.bottlerocketstudios.com/practices/design) - [Growth](https://www.bottlerocketstudios.com/practices/growth) - [Innovation](https://www.bottlerocketstudios.com/practices/innovation) - [Product](https://www.bottlerocketstudios.com/practices/product) - [Strategy](https://www.bottlerocketstudios.com/practices/strategy) - [Technology](https://www.bottlerocketstudios.com/practices/technology) - [Healthcare](https://www.bottlerocketstudios.com/practices/healthcare) - [Travel & Hospitality](https://www.bottlerocketstudios.com/practices/travel-hospitality) - [QSR & Restaurant](https://www.bottlerocketstudios.com/practices/qsr-restaurant) - [Cryptocurrency and Web 3.0](https://www.bottlerocketstudios.com/practices/cryptocurrency-web-3-0) - [About](https://www.bottlerocketstudios.com/about) - [News & Views](https://blog.bottlerocketstudios.com) - [Careers](https://www.bottlerocketstudios.com/careers) - [Contact](https://www.bottlerocketstudios.com/contact) - [Subscribe](https://share.hsforms.com/1KoyxYf7WTYqHyQiZfGbbQA48zy7?__hstc=259231125.ab0b95bd372707895eaba56d6bff4702.1582818544473.1658346414387.1658413786781.678&__hssc=259231125.2.1658413786781&__hsfp=2588850290) # events. ideas. points of view. Check out the latest and greatest happenings around the rocket. We’ll do our best to keep you informed on all things new and now. [![Introducing the All-New 2nd Edition of EXP. Magazine](https://blog.bottlerocketstudios.com/hs-fs/hubfs/EXP2023-blog-1.jpg?width=300&name=EXP2023-blog-1.jpg)](https://blog.bottlerocketstudios.com/introducing-the-all-new-2nd-edition-of-exp.-magazine-a-magazine-about-all-things-experience) ## [Introducing the All-New 2nd Edition of EXP. Magazine](https://blog.bottlerocketstudios.com/introducing-the-all-new-2nd-edition-of-exp.-magazine-a-magazine-about-all-things-experience) A Magazine About All Things Experience. By experience experts for experience experts, EXP. is a magazine for anyone that believes in the power of experience and thrives off innovation. [Jan 9, 2023 11:00:00 AM](https://blog.bottlerocketstudios.com/introducing-the-all-new-2nd-edition-of-exp.-magazine-a-magazine-about-all-things-experience) [![What should CX leaders prioritize in their 2023 budgets?](https://blog.bottlerocketstudios.com/hs-fs/hubfs/CSLeadersneedtoknowfor2023budgets.jpg?width=300&name=CSLeadersneedtoknowfor2023budgets.jpg)](https://blog.bottlerocketstudios.com/what-should-cx-leaders-prioritize) ## [What should CX leaders prioritize in their 2023 budgets?](https://blog.bottlerocketstudios.com/what-should-cx-leaders-prioritize) Evidence indicates that CX budgets could increase in 2023, despite the economic conditions. [Nov 28, 2022 5:08:14 PM](https://blog.bottlerocketstudios.com/what-should-cx-leaders-prioritize) [![Press Release: Experience Insights Report](https://blog.bottlerocketstudios.com/hs-fs/hubfs/Artboard%201-Aug-05-2022-04-04-16-69-PM.jpg?width=300&name=Artboard%201-Aug-05-2022-04-04-16-69-PM.jpg)](https://blog.bottlerocketstudios.com/bottle-rocket-taps-senior-leaders-across-digitally-savvy-brands) ## [Press Release: Experience Insights Report](https://blog.bottlerocketstudios.com/bottle-rocket-taps-senior-leaders-across-digitally-savvy-brands) Bottle Rocket, an experience consultancy that provides digital product strategy, design, and technology solutions for some of the world's largest brands, announced today the launch of a new insights report. [Aug 3, 2022 11:04:00 AM](https://blog.bottlerocketstudios.com/bottle-rocket-taps-senior-leaders-across-digitally-savvy-brands) [![New Insights Report Explores How ‘Experience’ Can Drive Growth](https://blog.bottlerocketstudios.com/hs-fs/hubfs/BR_Blog-20220818.jpg?width=300&name=BR_Blog-20220818.jpg)](https://blog.bottlerocketstudios.com/new-insights-report-explores-how-experience-can-drive-growth) ## [New Insights Report Explores How ‘Experience’ Can Drive Growth](https://blog.bottlerocketstudios.com/new-insights-report-explores-how-experience-can-drive-growth) This report features insights from Bottle Rocket customers across industries. [Aug 3, 2022 6:48:00 AM](https://blog.bottlerocketstudios.com/new-insights-report-explores-how-experience-can-drive-growth) [![The Struggle is Real](https://blog.bottlerocketstudios.com/hs-fs/hubfs/TheStruggleIsReal.png?width=300&name=TheStruggleIsReal.png)](https://blog.bottlerocketstudios.com/the-struggle-is-real) ## [The Struggle is Real](https://blog.bottlerocketstudios.com/the-struggle-is-real) Find out how Experience Architects work with businesses to dissect what went wrong and prevent mistakes in the future. [Jul 21, 2022 1:13:05 PM](https://blog.bottlerocketstudios.com/the-struggle-is-real) [![Preparing for the Future of Experience](https://blog.bottlerocketstudios.com/hs-fs/hubfs/BR_Blog-Experience-eBook-20220720.jpg?width=300&name=BR_Blog-Experience-eBook-20220720.jpg)](https://blog.bottlerocketstudios.com/preparing-for-the-future-of-experience) ## [Preparing for the Future of Experience](https://blog.bottlerocketstudios.com/preparing-for-the-future-of-experience) We’ve interviewed experts across a range of industries to create a unique window into the past, present, and future of experience. [Jul 20, 2022 2:22:12 PM](https://blog.bottlerocketstudios.com/preparing-for-the-future-of-experience) [![How to Evolve Your Mobile Practice.](https://blog.bottlerocketstudios.com/hs-fs/hubfs/BR_Blog-20220623.jpg?width=300&name=BR_Blog-20220623.jpg)](https://blog.bottlerocketstudios.com/how-to-evolve-your-mobile-practice-1) ## [How to Evolve Your Mobile Practice.](https://blog.bottlerocketstudios.com/how-to-evolve-your-mobile-practice-1) Much like this device, companies must continue to evolve their mobile practice in order to take full advantage of the benefits. [Jun 23, 2022 7:56:00 AM](https://blog.bottlerocketstudios.com/how-to-evolve-your-mobile-practice-1) [![UX APIs Can Make or Break a Customer Journey](https://blog.bottlerocketstudios.com/hs-fs/hubfs/BR_Blog-20220621.jpg?width=300&name=BR_Blog-20220621.jpg)](https://blog.bottlerocketstudios.com/ux-apis-can-make-or-break-a-customer-journey) ## [UX APIs Can Make or Break a Customer Journey](https://blog.bottlerocketstudios.com/ux-apis-can-make-or-break-a-customer-journey) Expectations are ever-changing and brands must figure out how to remain relevant or risk becoming obsolete in customers’ minds. [Jun 21, 2022 10:53:00 AM](https://blog.bottlerocketstudios.com/ux-apis-can-make-or-break-a-customer-journey) [![Experience APIs — Upgrading the Experience for Customers and Developers](https://blog.bottlerocketstudios.com/hs-fs/hubfs/ExperienceAPIs.jpg?width=300&name=ExperienceAPIs.jpg)](https://blog.bottlerocketstudios.com/experience-apis-upgrading-the-experience-for-customers-and-developers) ## [Experience APIs — Upgrading the Experience for Customers and Developers](https://blog.bottlerocketstudios.com/experience-apis-upgrading-the-experience-for-customers-and-developers) Digital product owners and developers need the APIs to support the overall end customer experience — and not just any APIs. Let us talk about Experience APIs. [Jun 14, 2022 12:00:00 AM](https://blog.bottlerocketstudios.com/experience-apis-upgrading-the-experience-for-customers-and-developers) [![Endless Possibilities. Endless Headaches.](https://blog.bottlerocketstudios.com/hs-fs/hubfs/Endless%20PossibilitiesEndlessHeadaches.png?width=300&name=Endless%20PossibilitiesEndlessHeadaches.png)](https://blog.bottlerocketstudios.com/endless-possibilities.-endless-headaches) ## [Endless Possibilities. Endless Headaches.](https://blog.bottlerocketstudios.com/endless-possibilities.-endless-headaches) By focusing on simplicity, and a less is more approach businesses can reduce risk by prioritizing known patterns, and smooth clean interactions. [Jun 13, 2022 1:19:00 PM](https://blog.bottlerocketstudios.com/endless-possibilities.-endless-headaches) [![Not Just Mints on Pillows](https://blog.bottlerocketstudios.com/hs-fs/hubfs/BlogPost_MintsOnPillows.jpg?width=300&name=BlogPost_MintsOnPillows.jpg)](https://blog.bottlerocketstudios.com/not-just-mints-on-pillows) ## [Not Just Mints on Pillows](https://blog.bottlerocketstudios.com/not-just-mints-on-pillows) Experience consultancies have been helping all these industries develop the very same experiences we are now being measured against. [Apr 5, 2022 1:08:00 PM](https://blog.bottlerocketstudios.com/not-just-mints-on-pillows) [![Digital Experiences that Keep Customers Coming Back](https://blog.bottlerocketstudios.com/hs-fs/hubfs/BR_Blog-20220330.jpg?width=300&name=BR_Blog-20220330.jpg)](https://blog.bottlerocketstudios.com/digital-experiences-that-keep-customers-coming-back) ## [Digital Experiences that Keep Customers Coming Back](https://blog.bottlerocketstudios.com/digital-experiences-that-keep-customers-coming-back) A digital experience may be the only direct contact a customer has with a particular brand. [Mar 30, 2022 1:41:56 PM](https://blog.bottlerocketstudios.com/digital-experiences-that-keep-customers-coming-back) [![Why digital experiences need to be part of your employee retention strategy](https://blog.bottlerocketstudios.com/hs-fs/hubfs/BR_Blog-20220329.jpg?width=300&name=BR_Blog-20220329.jpg)](https://blog.bottlerocketstudios.com/why-digital-experiences-need-to-be-part-of-your-employee-retention-strategy) ## [Why digital experiences need to be part of your employee retention strategy](https://blog.bottlerocketstudios.com/why-digital-experiences-need-to-be-part-of-your-employee-retention-strategy) When working on keeping every employee informed and awareof the intricate details of digital experiences, remember that every employee is different. [Mar 25, 2022 10:54:00 AM](https://blog.bottlerocketstudios.com/why-digital-experiences-need-to-be-part-of-your-employee-retention-strategy) [![Are You Selling a Product, a Service, or an Experience?](https://blog.bottlerocketstudios.com/hs-fs/hubfs/BR_Blog-20220321.jpg?width=300&name=BR_Blog-20220321.jpg)](https://blog.bottlerocketstudios.com/are-you-selling-a-product-a-service-or-an-experience) ## [Are You Selling a Product, a Service, or an Experience?](https://blog.bottlerocketstudios.com/are-you-selling-a-product-a-service-or-an-experience) First and foremost you want to offer your clients an experience coupled with outstanding service. [Mar 21, 2022 5:22:00 PM](https://blog.bottlerocketstudios.com/are-you-selling-a-product-a-service-or-an-experience) [![Introducing EXP. Magazine: A Magazine About All Things Experience.](https://blog.bottlerocketstudios.com/hs-fs/hubfs/EXP-Mag-2022-Blog.jpg?width=300&name=EXP-Mag-2022-Blog.jpg)](https://blog.bottlerocketstudios.com/introducing-exp.-magazine-a-magazine-about-all-things-experience) ## [Introducing EXP. Magazine: A Magazine About All Things Experience.](https://blog.bottlerocketstudios.com/introducing-exp.-magazine-a-magazine-about-all-things-experience) By experience experts for experience experts, EXP. is a magazine for anyone that believes in the power of experience and thrives off innovation. [Jan 4, 2022 7:24:50 PM](https://blog.bottlerocketstudios.com/introducing-exp.-magazine-a-magazine-about-all-things-experience) [![The Digital Revamp of QSRs In The Battle For The Connected Customer](https://blog.bottlerocketstudios.com/hs-fs/hubfs/BR_Blog-QSR-readiness-20220120.jpg?width=300&name=BR_Blog-QSR-readiness-20220120.jpg)](https://blog.bottlerocketstudios.com/the-digital-revamp-of-qsrs-in-the-battle-for-the-connected-customer) ## [The Digital Revamp of QSRs In The Battle For The Connected Customer](https://blog.bottlerocketstudios.com/the-digital-revamp-of-qsrs-in-the-battle-for-the-connected-customer) Forward thinking companies will need to ensure that digital and physical experience are fully aligned to drive growth. [Dec 30, 2021 8:13:00 AM](https://blog.bottlerocketstudios.com/the-digital-revamp-of-qsrs-in-the-battle-for-the-connected-customer) [![What is Experiential Marketing in 2022?](https://blog.bottlerocketstudios.com/hs-fs/hubfs/ExperienceMarketing.jpg?width=300&name=ExperienceMarketing.jpg)](https://blog.bottlerocketstudios.com/what-is-experiential-marketing-in-2022) ## [What is Experiential Marketing in 2022?](https://blog.bottlerocketstudios.com/what-is-experiential-marketing-in-2022) It is important for brands to incorporate precise and personalized marketing tactics into their broader omnichannel strategy to improve overall customer experience. [Dec 13, 2021 3:58:00 PM](https://blog.bottlerocketstudios.com/what-is-experiential-marketing-in-2022) [![Why Marketing and Product Teams Should Bet on Customer Behaviors](https://blog.bottlerocketstudios.com/hs-fs/hubfs/BetonCustomerBehaviors.jpg?width=300&name=BetonCustomerBehaviors.jpg)](https://blog.bottlerocketstudios.com/why-marketing-and-product-teams-should-bet-on-customer-behaviors) ## [Why Marketing and Product Teams Should Bet on Customer Behaviors](https://blog.bottlerocketstudios.com/why-marketing-and-product-teams-should-bet-on-customer-behaviors) Marketing teams need to prove ROI, and product teams need to solve for engagement and retention. [Nov 30, 2021 2:16:00 PM](https://blog.bottlerocketstudios.com/why-marketing-and-product-teams-should-bet-on-customer-behaviors) [![16 Essential Considerations For An Effective Business Mobile App](https://blog.bottlerocketstudios.com/hs-fs/hubfs/BR_Blog-Apps-20211110.jpg?width=300&name=BR_Blog-Apps-20211110.jpg)](https://blog.bottlerocketstudios.com/16-essential-considerations-for-an-effective-business-mobile-app) ## [16 Essential Considerations For An Effective Business Mobile App](https://blog.bottlerocketstudios.com/16-essential-considerations-for-an-effective-business-mobile-app) It’s important for businesses to carefully review the wide-ranging factors that go into a well-designed app, from the target users to the devices. [Nov 10, 2021 1:45:00 PM](https://blog.bottlerocketstudios.com/16-essential-considerations-for-an-effective-business-mobile-app) [![Implementing Application Maintenance in 2021](https://blog.bottlerocketstudios.com/hs-fs/hubfs/Blogs_November2_ApplicationMaintenance.jpg?width=300&name=Blogs_November2_ApplicationMaintenance.jpg)](https://blog.bottlerocketstudios.com/implementing-application-maintenance-in-2021) ## [Implementing Application Maintenance in 2021](https://blog.bottlerocketstudios.com/implementing-application-maintenance-in-2021) So, you’ve got a great app to showcase your products and services. All its functionalities are up and running; meaning you can just leave it to do its thing in the background now, right? Wrong.  [Nov 2, 2021 3:26:06 PM](https://blog.bottlerocketstudios.com/implementing-application-maintenance-in-2021) [![CX Files Podcast: Building Long-Term Customer Relationships With CX](https://blog.bottlerocketstudios.com/hs-fs/hubfs/Blogs_CX_Files.jpg?width=300&name=Blogs_CX_Files.jpg)](https://blog.bottlerocketstudios.com/cx-files-podcast) ## [CX Files Podcast: Building Long-Term Customer Relationships With CX](https://blog.bottlerocketstudios.com/cx-files-podcast) In this episode Steve Soechtig, Global CEO of Ogilvy Experience, talks about how to build better, longer-lasting customer relationships with a focus on CX. [Oct 22, 2021 3:23:40 PM](https://blog.bottlerocketstudios.com/cx-files-podcast) [![Behind Every Brand is a Great Experience, and Vice Versa – Why Today’s Customer Expects Synergy](https://blog.bottlerocketstudios.com/hs-fs/hubfs/BlogPost_SynergyExperience.jpg?width=300&name=BlogPost_SynergyExperience.jpg)](https://blog.bottlerocketstudios.com/behind-every-brand-is-a-great-experience-and-vice-versa-why-todays-customer-expects-synergy) ## [Behind Every Brand is a Great Experience, and Vice Versa – Why Today’s Customer Expects Synergy](https://blog.bottlerocketstudios.com/behind-every-brand-is-a-great-experience-and-vice-versa-why-todays-customer-expects-synergy) Rajesh Midha and Steve Soechtig explore the evolution of digital engagement and the inextricable link between a brand and an experience. [Aug 9, 2021 1:51:00 PM](https://blog.bottlerocketstudios.com/behind-every-brand-is-a-great-experience-and-vice-versa-why-todays-customer-expects-synergy) [![Nine Cost-Effective Ways Businesses Can Use Tech To Reach New Customers](https://blog.bottlerocketstudios.com/hs-fs/hubfs/Forbes_ReachNewCustomers.jpg?width=300&name=Forbes_ReachNewCustomers.jpg)](https://blog.bottlerocketstudios.com/nine-cost-effective-ways-businesses-can-use-tech-to-reach-new-customers) ## [Nine Cost-Effective Ways Businesses Can Use Tech To Reach New Customers](https://blog.bottlerocketstudios.com/nine-cost-effective-ways-businesses-can-use-tech-to-reach-new-customers) Nine members share cost-effective ways businesses—particularly tech businesses—can leverage technology to reach potential new customers. [May 10, 2021 11:25:00 AM](https://blog.bottlerocketstudios.com/nine-cost-effective-ways-businesses-can-use-tech-to-reach-new-customers) [![How travel brands are using Apple’s App Clip to drive engagement, touchless experiences](https://blog.bottlerocketstudios.com/hs-fs/hubfs/Imported_Blog_Media/AppClips_Travel.jpg?width=300&name=AppClips_Travel.jpg)](https://blog.bottlerocketstudios.com/how-travel-brands-are-using-apples-app-clip-to-drive-engagement-touchless-experiences) ## [How travel brands are using Apple’s App Clip to drive engagement, touchless experiences](https://blog.bottlerocketstudios.com/how-travel-brands-are-using-apples-app-clip-to-drive-engagement-touchless-experiences) Several brands have introduced App Clips as a way to provide a frictionless experience for travelers as well as increase customer engagement. [Mar 16, 2021 4:16:00 PM](https://blog.bottlerocketstudios.com/how-travel-brands-are-using-apples-app-clip-to-drive-engagement-touchless-experiences) [![Marketing in 2021: The impact of blockchain on CX](https://blog.bottlerocketstudios.com/hs-fs/hubfs/Imported_Blog_Media/ImpactofBlockchain.jpg?width=300&name=ImpactofBlockchain.jpg)](https://blog.bottlerocketstudios.com/marketing-in-2021-the-impact-of-blockchain-on-cx) ## [Marketing in 2021: The impact of blockchain on CX](https://blog.bottlerocketstudios.com/marketing-in-2021-the-impact-of-blockchain-on-cx) Tim Duncan discusses how marketers can use blockchain technology to build better relationships with their customers. [Dec 24, 2020 5:16:00 PM](https://blog.bottlerocketstudios.com/marketing-in-2021-the-impact-of-blockchain-on-cx) [![Caesars Entertainment Unveils Enhancements to its Guest Experience with its First Ever Apple App Clip](https://blog.bottlerocketstudios.com/hs-fs/hubfs/Imported_Blog_Media/Caesars_HospitalityTech.jpg?width=300&name=Caesars_HospitalityTech.jpg)](https://blog.bottlerocketstudios.com/caesars-entertainment-unveils-enhancements-to-its-guest-experience-with-its-first-ever-apple-app-clip) ## [Caesars Entertainment Unveils Enhancements to its Guest Experience with its First Ever Apple App Clip](https://blog.bottlerocketstudios.com/caesars-entertainment-unveils-enhancements-to-its-guest-experience-with-its-first-ever-apple-app-clip) Bottle Rocket, a digital experience company, announced the launch of an Apple App Clip for its partner Caesars Entertainment. [Dec 10, 2020 12:59:00 PM](https://blog.bottlerocketstudios.com/caesars-entertainment-unveils-enhancements-to-its-guest-experience-with-its-first-ever-apple-app-clip) [![Caesars Entertainment Unveils Guest Experience Enhancements with Innovation Developed by Bottle Rocket](https://blog.bottlerocketstudios.com/hs-fs/hubfs/Imported_Blog_Media/HotelTechnologyNews.jpg?width=300&name=HotelTechnologyNews.jpg)](https://blog.bottlerocketstudios.com/caesars-entertainment-unveils-guest-experience-enhancements-with-innovation-developed-by-bottle-rocket) ## [Caesars Entertainment Unveils Guest Experience Enhancements with Innovation Developed by Bottle Rocket](https://blog.bottlerocketstudios.com/caesars-entertainment-unveils-guest-experience-enhancements-with-innovation-developed-by-bottle-rocket) With App Clips, Caesars is now able to offer guests a highly contextual, powerful utility at their point of need. [Dec 9, 2020 1:23:00 PM](https://blog.bottlerocketstudios.com/caesars-entertainment-unveils-guest-experience-enhancements-with-innovation-developed-by-bottle-rocket) [![Caesars, Bottle Rocket Partner on Apple App Clip](https://blog.bottlerocketstudios.com/hs-fs/hubfs/Imported_Blog_Media/Caesars_HotelBusiness.jpg?width=300&name=Caesars_HotelBusiness.jpg)](https://blog.bottlerocketstudios.com/caesars-bottle-rocket-partner-on-apple-app-clip) ## [Caesars, Bottle Rocket Partner on Apple App Clip](https://blog.bottlerocketstudios.com/caesars-bottle-rocket-partner-on-apple-app-clip) Digital experience company Bottle Rocket has launched an Apple App Clip for its partner Caesars Entertainment. [Dec 9, 2020 1:02:00 PM](https://blog.bottlerocketstudios.com/caesars-bottle-rocket-partner-on-apple-app-clip) [![Leveling-up Contactless Guest Interactions with App Clips](https://blog.bottlerocketstudios.com/hs-fs/hubfs/Imported_Blog_Media/AppClips_Hospitality-1.jpg?width=300&name=AppClips_Hospitality-1.jpg)](https://blog.bottlerocketstudios.com/leveling-up-contactless-guest-interactions-with-app-clips) ## [Leveling-up Contactless Guest Interactions with App Clips](https://blog.bottlerocketstudios.com/leveling-up-contactless-guest-interactions-with-app-clips) The survival of the hospitality sector now depends on business’ efforts to create a safe and enjoyable guest experience. [Oct 30, 2020 9:58:38 AM](https://blog.bottlerocketstudios.com/leveling-up-contactless-guest-interactions-with-app-clips) [![The New Airport Experience](https://blog.bottlerocketstudios.com/hs-fs/hubfs/Imported_Blog_Media/Airport-Experience-News-092320-3.jpg?width=300&name=Airport-Experience-News-092320-3.jpg)](https://blog.bottlerocketstudios.com/the-new-airport-experience) ## [The New Airport Experience](https://blog.bottlerocketstudios.com/the-new-airport-experience) Peter Klayman, director of business strategy, spoke with AXN’s Shafer Ross to discuss what tomorrow’s traveler will be looking for in the airport experience. [Sep 23, 2020 2:36:48 PM](https://blog.bottlerocketstudios.com/the-new-airport-experience) [![AI and ML help digital brands deliver exceptional UX](https://blog.bottlerocketstudios.com/hs-fs/hubfs/Imported_Blog_Media/ClickZ_AI-3.jpg?width=300&name=ClickZ_AI-3.jpg)](https://blog.bottlerocketstudios.com/ai-and-ml-help-digital-brands-deliver-exceptional-ux) ## [AI and ML help digital brands deliver exceptional UX](https://blog.bottlerocketstudios.com/ai-and-ml-help-digital-brands-deliver-exceptional-ux) Adolphus Nolan highlights how AI and ML are helping marketers exceed some of the loftier user experience expectations with essentially minimal effort. [Jul 15, 2020 11:31:00 AM](https://blog.bottlerocketstudios.com/ai-and-ml-help-digital-brands-deliver-exceptional-ux) [![How Mobile Experiences Can Adapt For Isolation](https://blog.bottlerocketstudios.com/hs-fs/hubfs/Imported_Blog_Media/MobileExperiences_Isolation-3.jpg?width=300&name=MobileExperiences_Isolation-3.jpg)](https://blog.bottlerocketstudios.com/how-mobile-experiences-can-adapt-for-isolation) ## [How Mobile Experiences Can Adapt For Isolation](https://blog.bottlerocketstudios.com/how-mobile-experiences-can-adapt-for-isolation) Many users are working from home, and while this may not be the norm in the future, it's important to find ways to adapt to this norm now. [May 18, 2020 1:52:00 PM](https://blog.bottlerocketstudios.com/how-mobile-experiences-can-adapt-for-isolation) [![Three Priorities for Businesses Looking to Attract Connected Customers](https://blog.bottlerocketstudios.com/hs-fs/hubfs/Imported_Blog_Media/Connected-Customer-01-3.png?width=300&name=Connected-Customer-01-3.png)](https://blog.bottlerocketstudios.com/three-priorities-for-businesses-looking-to-attract-connected-customers) ## [Three Priorities for Businesses Looking to Attract Connected Customers](https://blog.bottlerocketstudios.com/three-priorities-for-businesses-looking-to-attract-connected-customers) Calvin Carter, CEO and Founder, speaks to Innovation & Tech Today about what companies can do to attract and retain Connected Customers. [Apr 30, 2020 10:48:00 AM](https://blog.bottlerocketstudios.com/three-priorities-for-businesses-looking-to-attract-connected-customers) [![COVID-19 highlights importance of connected experiences](https://blog.bottlerocketstudios.com/hs-fs/hubfs/Imported_Blog_Media/COVID19_ConnectedCustomer-3.jpg?width=300&name=COVID19_ConnectedCustomer-3.jpg)](https://blog.bottlerocketstudios.com/covid-19-highlights-importance-of-connected-experiences) ## [COVID-19 highlights importance of connected experiences](https://blog.bottlerocketstudios.com/covid-19-highlights-importance-of-connected-experiences) Calvin Carter speaks to Retail Customer Experience about consumer shopping behavior and purchase decisions amidst COVID-19. [Apr 27, 2020 11:03:44 AM](https://blog.bottlerocketstudios.com/covid-19-highlights-importance-of-connected-experiences) [![How Customers are Interacting with Fast Food in COVID-19 Era](https://blog.bottlerocketstudios.com/hs-fs/hubfs/Imported_Blog_Media/Untitled-4Artboard-1-copy.jpg?width=300&name=Untitled-4Artboard-1-copy.jpg)](https://blog.bottlerocketstudios.com/how-customers-are-interacting-with-fast-food-in-covid-19-era) ## [How Customers are Interacting with Fast Food in COVID-19 Era](https://blog.bottlerocketstudios.com/how-customers-are-interacting-with-fast-food-in-covid-19-era) Bottle Rocket was featured in QSR Magazine highlighting what people are telling us about the ordering experience during crisis times. [Apr 21, 2020 3:10:00 PM](https://blog.bottlerocketstudios.com/how-customers-are-interacting-with-fast-food-in-covid-19-era) [![The Experience-Driven Economy and its Implications for Businesses](https://blog.bottlerocketstudios.com/hs-fs/hubfs/Imported_Blog_Media/CalvinCarter_CX_Marketing-1-3.jpg?width=300&name=CalvinCarter_CX_Marketing-1-3.jpg)](https://blog.bottlerocketstudios.com/the-experience-driven-economy-and-its-implications-for-businesses) ## [The Experience-Driven Economy and its Implications for Businesses](https://blog.bottlerocketstudios.com/the-experience-driven-economy-and-its-implications-for-businesses) Calvin Carter writes about the importance of developing a first-class user experience and how this is imperative for future customer loyalty. [Apr 15, 2020 9:01:19 AM](https://blog.bottlerocketstudios.com/the-experience-driven-economy-and-its-implications-for-businesses) [![Research Study: What we are learning about how customers are ordering food right now](https://blog.bottlerocketstudios.com/hs-fs/hubfs/Imported_Blog_Media/BR_Alpha_Report_QSR-3.jpg?width=300&name=BR_Alpha_Report_QSR-3.jpg)](https://blog.bottlerocketstudios.com/research-study-what-we-are-learning-about-how-customers-are-ordering-food-right-now) ## [Research Study: What we are learning about how customers are ordering food right now](https://blog.bottlerocketstudios.com/research-study-what-we-are-learning-about-how-customers-are-ordering-food-right-now) Bottle Rocket has been conducting customer sentiment research focused on how people are interacting with QSRs in the new environment of COVID-19. [Apr 2, 2020 3:04:00 AM](https://blog.bottlerocketstudios.com/research-study-what-we-are-learning-about-how-customers-are-ordering-food-right-now) [![3 Tips for All Business Leaders to Consider](https://blog.bottlerocketstudios.com/hs-fs/hubfs/Imported_Blog_Media/TipsForBusinessLeaders-3.jpg?width=300&name=TipsForBusinessLeaders-3.jpg)](https://blog.bottlerocketstudios.com/3-tips-for-all-business-leaders-to-consider) ## [3 Tips for All Business Leaders to Consider](https://blog.bottlerocketstudios.com/3-tips-for-all-business-leaders-to-consider) 3 suggestions that you can leverage within your business to stay competitive and win the hearts and pocketbooks of your customers. [Feb 28, 2020 9:13:00 AM](https://blog.bottlerocketstudios.com/3-tips-for-all-business-leaders-to-consider) [![Elite Vacation Club Exclusive Resorts Launches Members-Only Mobile App](https://blog.bottlerocketstudios.com/hs-fs/hubfs/Imported_Blog_Media/ExclusiveResortsPressRelease-3.jpg?width=300&name=ExclusiveResortsPressRelease-3.jpg)](https://blog.bottlerocketstudios.com/elite-vacation-club-exclusive-resorts-launches-members-only-mobile-app) ## [Elite Vacation Club Exclusive Resorts Launches Members-Only Mobile App](https://blog.bottlerocketstudios.com/elite-vacation-club-exclusive-resorts-launches-members-only-mobile-app) Club Members Have Access to Luxury Vacations--and the World--at Their Fingertips Exclusive Resorts, the World's Elite Private Vacation Club, has launched a Members-only mobile application, The Club, creating a new and easy way to connect with Exclusive Resorts' service teams, plan future vacations, and enter personal travel preferences so every trip can be uniquely tailored \[…\] [Feb 13, 2020 2:32:00 PM](https://blog.bottlerocketstudios.com/elite-vacation-club-exclusive-resorts-launches-members-only-mobile-app) [![Six Things Enterprise Apps Should Do Like Consumer Apps](https://blog.bottlerocketstudios.com/hs-fs/hubfs/Imported_Blog_Media/Six-Things-Enterprise-Apps-Should-Do-Like-Consumer-Apps-3.jpg?width=300&name=Six-Things-Enterprise-Apps-Should-Do-Like-Consumer-Apps-3.jpg)](https://blog.bottlerocketstudios.com/six-things-enterprise-apps-should-do-like-consumer-apps) ## [Six Things Enterprise Apps Should Do Like Consumer Apps](https://blog.bottlerocketstudios.com/six-things-enterprise-apps-should-do-like-consumer-apps) VR is not new - both in Sci-Fi and reality. So, why is VR suddenly a top tech topic? Will it still be in 2017? Through 2020? In short - Yes [Jan 27, 2020 4:21:14 PM](https://blog.bottlerocketstudios.com/six-things-enterprise-apps-should-do-like-consumer-apps) [![Personalizing Experiences with Location Data](https://blog.bottlerocketstudios.com/hs-fs/hubfs/Imported_Blog_Media/Personalizing-Experiences-with-Location-Data_-3.jpg?width=300&name=Personalizing-Experiences-with-Location-Data_-3.jpg)](https://blog.bottlerocketstudios.com/personalizing-experiences-with-location-data) ## [Personalizing Experiences with Location Data](https://blog.bottlerocketstudios.com/personalizing-experiences-with-location-data) Push notifications aren't new, but because they are becoming a common practice, see how to use them to bring users closer rather than push them away. [Jan 21, 2020 3:24:41 PM](https://blog.bottlerocketstudios.com/personalizing-experiences-with-location-data) [![The Digital Maturity of QSR Brands Revolves Around the Customer](https://blog.bottlerocketstudios.com/hs-fs/hubfs/Imported_Blog_Media/QSR_Article2-3.jpg?width=300&name=QSR_Article2-3.jpg)](https://blog.bottlerocketstudios.com/the-digital-maturity-of-qsr-brands-revolves-around-the-customer) ## [The Digital Maturity of QSR Brands Revolves Around the Customer](https://blog.bottlerocketstudios.com/the-digital-maturity-of-qsr-brands-revolves-around-the-customer) More and more consumers are seeking choices in how and where they order and purchase food, making it essential for brands to offer a mobile experience that meets (and preferably exceeds) their expectations. 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