Rajesh Midha examines how healthcare providers can look towards digital experiences as a way to increase patient engagement.
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With consumer behavior changing almost immeasurably over the past year, grocers must now think outside the box to keep and increase customer loyalty.
How grocers cultivate customer loyalty with digital strategies will determine their market positioning in the unpredictable year ahead.
COVID-19 has been the catalyst for incredible grocery market growth and e-commerce adoption.
The realities of the Coronavirus pandemic have reinforced the power of digital platforms in communicating and guiding healthcare.
Digital-first customers are highly valuable for grocers, but reaching them requires the right communication strategy and a commitment to seamless ordering.
Experiences are the lifeblood of many companies and allow them to safely and efficiently interact with customers. But what about employees?
What do these connected customers want? They want simple and seamless mobile experiences that are both efficient and fun.
Rajesh Midha, Chief Strategy & Operations Officer, highlights the need for healthcare companies to digitally evolve in the age of COVID-19 and beyond.
