Our teams at Bottle Rocket are starting to think about consumer behavior as“re-normalized” rather than “reactive.” Through the survey results, we have also been able to infer what the restaurant industry is doing well, and not so well, in response to changing consumer behavior. By taking a longitudinal look at our research and providing a […]
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We continue our research on how customer preferences are changing over time and how people prefer to receive information about their favorite restaurants.
Bottle Rocket has been conducting customer sentiment research focused on how people are interacting with QSRs in the new environment of COVID-19.
