Why do so many initiatives fail — even with what we feel like is proper execution? Why does change continue to be so hard?
How Root Cause Analysis Can Help Your Organization Learn and Evolve.
A Magazine About All Things Experience. By experience experts for experience experts, EXP. is a magazine for anyone that believes in the power of experience and thrives off innovation.
In this post, we’ll walk through some of the tools you might consider to help you on your API journey.
Let's walk through the details of how you might implement an API Design-First approach, which is one of the many flavors of the broad API First concept.
David Harrison, Rebecca Farr, Marica Sterling, Scott Owen, Javas Vandeway, Scott St. Clair, Harolyn Salandy join forces to talk about utilizing experiences.
This year, several members of my team joined me in enjoying the Advent of Code. I was expecting to have a little fun writing a code, but I was surprised at just how much I learned.
The upcoming festive period is set to be busy for the hotel sector, and yet staff shortages continue to threaten the industry.
Evidence indicates that CX budgets could increase in 2023, despite the economic conditions.
The market research firm said enterprise IT spending will endure in a tough economy, but noted an emphasis on optimization, productivity gains and rooting out inefficiencies.
Find out how to make every member of the team is empowered and given a voice.
What is a side hustle? What does it look like on an agile team? How does it impact the delivery?
We are constantly inspired and amazed by the incredible projects our teams create and the camaraderie Rocket Science inspires.
A panel of Forbes Technology Council members offers their best advice for ensuring a secure and easy digital payment process.
13 members of Forbes Technology Council discuss a few new and upcoming technologies that may soon have more consumer applications, as well as trendy tech products they’re especially excited about.
Peter Klayman discusses how travel and tourism businesses need to work hard to protect their reputations and maintain loyalty in the face of disruptions that are out of their control.
Tim Duncan, Product Growth Lead at Bottle Rocket explores the intersection of cryptocurrencies, decentralized applications, and loyalty programs.
The rising cost of living has resulted in customers demanding more value for their money, especially as menu prices rise with inflation.
16 members of Forbes Technology Council share tips to help developers ensure they’ve incorporated good ergonomic design principles in their products.
Bottle Rocket announced that the company is one of a select few worldwide that has earned the formal Spark AR Creation Certification from Meta.
Join David Harrison as they discusses how women are changing the world with Tracey Francis, Amanda Chappell, and Marica Sterling from Bottle Rocket.
12 members of Forbes Technology Council share ways AI is transforming and improving businesses’ interactions with their customers.
At Google I/O 2022 there was a strong focus on the larger Android ecosystem and not just improvements to the mobile phone experience.
Customers are interacting with competitor brands over multiple channels every hour of every day, and they expect every digital experience to measure up to the Amazons and Ubers of this world.
Teams should get a ‘health checkup’ periodically to uncover potential issues or ‘blockages’ so that it can work on its wellness and improve its chances of performing at peak levels again. Hence, the Team Agility Health Check.
10 members of Forbes Technology Council share their selections for effective network troubleshooting tools every IT pro should know about.
Developers have the goal of providing software that meets the needs of the customer, whatever those might be. When our tools become more capable, we can deliver better software faster.
Knowing and protecting your user is key to providing personalized services. We review which partners can get us there including Azure AD B2C, Cognito from AWS, Okta, Auth0, and Firebase Authentication.
By investing time in your (virtual) relationships, you will not only see stronger bonds within your organization, but also see success as you progress in your career.
There are many things to consider when building an Android app. Implementing best practices can help you and your team working on any codebase (new or legacy).
Bottle Rocket, an experience consultancy that provides digital product strategy, design, and technology solutions for some of the world's largest brands, announced today the launch of a new insights report.
This report features insights from Bottle Rocket customers across industries.
One of the most vital steps before a product launch is ensuring the quality of your product.
15 members of Forbes Technology Council discuss factors that could delay or derail the continued growth of wearable tech.
A few of our lead Android architects have summed up everything you need to know about Google i/o 2022 in just about 30 minutes.
Find out how Experience Architects work with businesses to dissect what went wrong and prevent mistakes in the future.
We’ve interviewed experts across a range of industries to create a unique window into the past, present, and future of experience.
15 members of Forbes Technology Council share smart strategies tech leaders can leverage to ensure the team keeps up when its various members (or they themselves) take time off.
Cryptocurrencies can bring value to a brand in a myriad of different ways based on the demographic profile of the end customer.
Doina Harris, Chief Product Officer at Simon Data, shares how companies can unlock the power of customer data while driving marketing results faster and ultimately driving growth.
Customers today demand a digital offering from all tiers of the restaurant industry, from fine dining to quick service.
A few of our lead iOS architects have summed up everything you need to know about WWDC 2022 in just about 30 minutes.